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description: Search for answers to your technical questions  and learn about the support resources available to you.
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1. [Help Center](https://help.bcgreenhouses.com/knowledge)
2. [Technical Support](https://help.bcgreenhouses.com/knowledge/technical-support)

# Technical Support

 Search for answers to your technical questions and learn about the support resources available to you.

## Getting Help

- [How do I contact Support?](https://help.bcgreenhouses.com/knowledge/how-do-i-contact-support)
- [Where can I purchase Greenhouse parts?](https://help.bcgreenhouses.com/knowledge/where-can-i-purchase-greenhouse-parts)

## Frequently Asked Questions

- [My greenhouse glass is too long and doesn't fit. What do I do?](https://help.bcgreenhouses.com/knowledge/my-glass-is-too-long-and-doesnt-fit.-what-do-i-do)
- [Which side of the polycarbonate faces the sun?](https://help.bcgreenhouses.com/knowledge/which-side-of-the-polycarbonate-faces-the-sun)
- [My greenhouse foundation is not level. What should I do?](https://help.bcgreenhouses.com/knowledge/my-greenhouse-foundation-is-not-level.-what-should-i-do)
- [My door opening in my foundation is different than the actual door. How do I fix it?](https://help.bcgreenhouses.com/knowledge/my-door-opening-in-my-foundation-is-different-than-the-actual-door.-how-do-i-fix-it)
- [How do I seal my greenhouse?](https://help.bcgreenhouses.com/knowledge/how-do-i-seal-my-greenhouse)
- [Where are the keys to my greenhouse door?](https://help.bcgreenhouses.com/knowledge/where-are-the-keys-to-my-greenhouse-door)
- [Why are my roof vents not working?](https://help.bcgreenhouses.com/knowledge/why-are-my-roof-vents-not-working)
- [Do you provide wire diagrams for electrical components?](https://help.bcgreenhouses.com/knowledge/do-you-provide-wire-diagrams-for-electrical-components)
- [Do you offer Technical Support for greenhouse plumbing and electrical?](https://help.bcgreenhouses.com/knowledge/do-you-offer-technical-support-for-greenhouse-plumbing-and-electrical)
- [Can your greenhouses handle hail?](https://help.bcgreenhouses.com/knowledge/can-your-greenhouses-handle-hail)

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## Tips to Install and Maintain Your Greenhouse

- [I'm having difficulty mounting my exhaust fan. What is recommended?](https://help.bcgreenhouses.com/knowledge/mounting-my-exhaust-fan)
- [How do I vent my gas heater?](https://help.bcgreenhouses.com/knowledge/how-do-i-vent-my-heater)
- [Are Greenhouse Bugs Bugging You?](https://help.bcgreenhouses.com/knowledge/are-greenhouse-bugs-bugging-you)
- [How do you maintain a greenhouse?](https://help.bcgreenhouses.com/knowledge/how-do-you-maintain-a-greenhouse)
- [My roof is leaking. What should I do?](https://help.bcgreenhouses.com/knowledge/my-roof-is-leaking.-what-should-i-do)
- [I can't find my vented and solid foil tape. Can you help?](https://help.bcgreenhouses.com/knowledge/i-cant-find-my-vented-and-solid-foil-tape.-can-you-help)
- [I can't find my door plates. Can you help me?](https://help.bcgreenhouses.com/knowledge/i-cant-find-my-door-plates.-can-you-help-me)
- [My downspout is the wrong shape. What should I do?](https://help.bcgreenhouses.com/knowledge/my-downspout-is-the-wrong-shape.-what-should-i-do)
- [I can't find my greenhouse braces. What do I do?](https://help.bcgreenhouses.com/knowledge/i-cant-find-my-greenhouse-braces.-what-do-i-do)
- [How do I prepare for a storm?](https://help.bcgreenhouses.com/knowledge/how-do-i-prepare-for-a-storm)
- [I have condensation in my greenhouse. What do I do?](https://help.bcgreenhouses.com/knowledge/i-have-condensation-in-my-greenhouse.-what-do-i-do)

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- [Getting Started](https://help.bcgreenhouses.com/knowledge/getting-started#main-content)
  
  
  
  
  
    - [Greenhouse Design](https://help.bcgreenhouses.com/knowledge/getting-started#greenhouse-design)
    - [First Steps to Buying a Greenhouse](https://help.bcgreenhouses.com/knowledge/getting-started#first-steps-to-buying-a-greenhouse)
    - [Parts of a Greenhouse](https://help.bcgreenhouses.com/knowledge/getting-started#parts-of-a-greenhouse)
- [Ordering Your Greenhouse](https://help.bcgreenhouses.com/knowledge/ordering-your-greenhouse#main-content)
  
  
  
  
  
    - [Frequently Asked Questions](https://help.bcgreenhouses.com/knowledge/ordering-your-greenhouse#frequently-asked-questions)
    - [Permit Information](https://help.bcgreenhouses.com/knowledge/ordering-your-greenhouse#permit-information)
    - [Engineering Your Greenhouse](https://help.bcgreenhouses.com/knowledge/ordering-your-greenhouse#engineering-your-greenhouse)
- [Shipping And Delivery Information](https://help.bcgreenhouses.com/knowledge/shipping-and-delivery-information#main-content)
  
  
  
  
  
    - [Shipping Details](https://help.bcgreenhouses.com/knowledge/shipping-and-delivery-information#shipping-details)
    - [Delivery Details](https://help.bcgreenhouses.com/knowledge/shipping-and-delivery-information#delivery-details)
- [Installation Information](https://help.bcgreenhouses.com/knowledge/installation-information#main-content)
  
  
  
  
  
    - [Installation Manual](https://help.bcgreenhouses.com/knowledge/installation-information#installation-manual)
    - [Installation Tips](https://help.bcgreenhouses.com/knowledge/installation-information#installation-tips)
- [Technical Support](https://help.bcgreenhouses.com/knowledge/technical-support#main-content)
  
  
  
  
  
    - [Getting Help](https://help.bcgreenhouses.com/knowledge/technical-support#getting-help)
    - [Frequently Asked Questions](https://help.bcgreenhouses.com/knowledge/technical-support#frequently-asked-questions)
    - [Tips to Install and Maintain Your Greenhouse](https://help.bcgreenhouses.com/knowledge/technical-support#tips-to-install-and-maintain-your-greenhouse)
- [Greenhouse Foundation Tips](https://help.bcgreenhouses.com/knowledge/greenhouse-foundation-tips)
- [Greenhouse Growing Tips](https://help.bcgreenhouses.com/knowledge/greenhouse-growing-tips#main-content)
  
  
  
  
  
    - [Winter Gardening](https://help.bcgreenhouses.com/knowledge/greenhouse-growing-tips#winter-gardening)
    - [Growing Tips](https://help.bcgreenhouses.com/knowledge/greenhouse-growing-tips#growing-tips)
- [BC Greenhouse Online Accessories Shop](https://help.bcgreenhouses.com/knowledge/bc-greenhouse-online-accessories-shop#main-content)
  
  
  
  
  
    - [FAQs](https://help.bcgreenhouses.com/knowledge/bc-greenhouse-online-accessories-shop#faqs)
    - [Online Store Returns](https://help.bcgreenhouses.com/knowledge/bc-greenhouse-online-accessories-shop#online-store-returns)
    - [Online Store Shipping Options](https://help.bcgreenhouses.com/knowledge/bc-greenhouse-online-accessories-shop#online-store-shipping-options)

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