What is our online store shipping policy?

Our online store ensures seamless shopping with UPS Standard shipping for reliability and prompt processing for customer satisfaction.

On our online store, we strive to ensure a seamless shopping experience for our valued customers. Part of this commitment involves transparent communication regarding our shipping policies to facilitate smooth transactions and customer satisfaction.

Carrier and Shipping Methods:

UPS Standard Shipping

BC Greenhouse Builders utilizes UPS Standard shipping as the primary carrier for orders placed through our online store. This choice offers reliability, efficiency, and easy tracking for our customer's convenience.

Benefits to UPS Standard Shipping

  1. Reliability and Efficiency: With a track record of timely deliveries, you can trust UPS to transport your orders safely and securely, ensuring they arrive at their destination in optimal condition.
  2. Easy Tracking: From the moment your order is dispatched to its final delivery, you can monitor its progress in real-time, providing peace of mind and transparency throughout the shipping process.
  3. International Reach: Convenient options for both our US and Canadian Customers to have your items shipped from our Surrey, BC Canada facilities.

Book Shipping via Canada Post

In addition to UPS Standard shipping, we offer a specialized shipping option for books through Canada Post. This service is provided at a flat rate, depending on the size of the book being shipped. Please note that this shipping method does not include tracking options.

Order Processing and Handling:

Once your order is placed through our online store, our dedicated team works diligently to process and prepare it for shipment. We aim to dispatch orders within 3 business days, ensuring minimal delay and expedited delivery to your doorstep.

Shipping Fees

Shipping fees are calculated based on various factors, including the weight and size of your order and your location.

Tracking Your Order:

Upon shipment, you will receive a confirmation email containing your tracking information for UPS Standard shipments, enabling you to monitor the progress of your order from dispatch to delivery. Unfortunately, tracking options are not available for book shipments via Canada Post.

Contact Us

Should you have any questions or concerns regarding your order or our shipping policies, our team is here it assist you. Feel free to reach out to us at hello@bcgreenhouses.com or 1-888-391-4433 and we'll gladly address any inquiries or provide the assistance you need.